Coach Leather Repairs

Coach offers to repair any authentic Coach bag or Coach accessory regardless of the reason of disrepair. Coach products have a lifetime guarantee for the life of the handbag or accessory. The company charges a $20 fee for the shipping and handling of the item.

Coach understands the wear and tear of everyday life on Coach handbags and accessories and will do everything in its power to repair such discrepancies. When a damaged bag is sent out, an evaluator assesses the damage and determines whether or not the product can be repaired.

This assessment is not based on the nature in which the bag was damaged but instead how it can be fixed. If the item cannot be repaired, Coach will send either a brand new item of the same make, a voucher for the value of the bag, or a sizable discount off the next purchase.

Coach will only send the damaged bag back to a customer upon special request. Coach values the integrity of its products and prefers to not have a bag in disrepair promoting the Coach name.